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The global rise in mental disorders, particularly in workplaces, necessitated innovative and scalable solutions for delivering therapy. Large Language Model (LLM)-based mental health chatbots have rapidly emerged as a promising tool for overcoming the time, cost, and accessibility constraints often associated with traditional mental health therapy. However, LLM-based mental health chatbots are in their nascency, with significant opportunities to enhance their capabilities to operate within organizational contexts. To this end, this research seeks to examine the role and development of LLMs in mental health chatbots over the past half-decade. Through our review, we identified over 50 mental health-related chatbots, including 22 LLM-based models targeting general mental health, depression, anxiety, stress, and suicide ideation. These chatbots are primarily used for emotional support and guidance but often lack capabilities specifically designed for workplace mental health, where such issues are increasingly prevalent. The review covers their development, applications, evaluation, ethical concerns, integration with traditional services, LLM-as-a-Service, and various other business implications in organizational settings. We provide a research illustration of how LLM-based approaches could overcome the identified limitations and also offer a system that could help facilitate systematic evaluation of LLM-based mental health chatbots. We offer suggestions for future research tailored to workplace mental health needs.more » « lessFree, publicly-accessible full text available March 31, 2026
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Song, Hyunju; Bethard, Steven; Thomer, Andrea K (, Association for Computational Linguistics)
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Song, Hyunju; Cui, Hong; Vieglais, Dave; Mandel, Danny; Thomer, Andrea K (, Proceedings of the Association for Information Science and Technology)Large amounts of samples have been collected and stored by different institutions and collections across the world. However, even the most carefully curated collections can appear incomplete when aggregated. To solve this problem and support the increasing multidisciplinary science conducted on these samples, we propose a method to support the FAIRness of the aggregation by augmenting the metadata of source records. Using a pipeline that is a combination of rule‐based and machine learning‐based procedures, we predict the missing values of the metadata fields of 4,388,514 samples. We use these inferred fields in our user interface to improve the reusability.more » « less
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